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Privacy
Policy

Your privacy is important to us. This policy explains how Adventurez & Vacationz collects, uses, and protects your personal information.

Last Updated: December 15, 2024

Information We Collect

Personal Information You Provide

When you use our services, we may collect the following information:

  • Name, email address, and phone number
  • Travel preferences and destination interests
  • Passport and visa information (when booking international travel)
  • Payment information (processed securely through third-party providers)
  • Emergency contact details
  • Special requests, dietary restrictions, or accessibility needs

Information We Collect Automatically

  • IP address and location data
  • Browser type and device information
  • Website usage patterns and pages visited
  • Referral sources and search terms used

How We Use Your Information

Travel Services

  • • Plan and book your travel arrangements
  • • Communicate with travel suppliers on your behalf
  • • Provide customer support and assistance
  • • Send booking confirmations and itineraries

Communication

  • • Send newsletters and travel updates
  • • Notify you of special offers and promotions
  • • Respond to inquiries and requests
  • • Provide travel alerts and important updates

Service Improvement

  • • Analyze website usage and performance
  • • Improve our services and user experience
  • • Personalize content and recommendations
  • • Conduct market research and surveys

Legal Compliance

  • • Comply with legal and regulatory requirements
  • • Protect against fraud and unauthorized access
  • • Enforce our terms of service
  • • Respond to legal requests and proceedings

When We Share Information

We Never Sell Your Personal Information

Adventurez & Vacationz does not sell, rent, or lease your personal information to third parties for their marketing purposes.

Travel Suppliers

We share necessary information with airlines, hotels, tour operators, and other travel suppliers to complete your bookings and provide travel services.

Service Providers

We work with trusted third-party service providers for payment processing, email marketing, and website analytics. These providers are bound by confidentiality agreements.

Legal Requirements

We may disclose information when required by law, court order, or government regulation, or to protect our rights and the safety of our customers.

Data Security

We implement appropriate technical and organizational measures to protect your personal information:

SSL encryption for data transmission
Secure server infrastructure
Access controls and authentication
Regular security updates and backups

Important Security Notice

While we implement strong security measures, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your information.

Cookies and Tracking

What Are Cookies?

Cookies are small text files stored on your device that help us provide and improve our services. We use both session cookies (temporary) and persistent cookies (stored until deleted).

Essential Cookies

Required for basic website functionality and security.

Analytics Cookies

Help us understand how visitors use our website.

Marketing Cookies

Used to personalize ads and track campaign performance.

Managing Cookies

You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality.

Your Privacy Rights

Access Your Data

Request a copy of the personal information we hold about you.

Correct Your Data

Update or correct any inaccurate personal information.

Delete Your Data

Request deletion of your personal information (subject to legal requirements).

Data Portability

Receive your data in a portable format to transfer to another service.

Opt-Out

Unsubscribe from marketing communications at any time.

Restrict Processing

Limit how we use your personal information in certain circumstances.

Children's Privacy

Age Restriction

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.

Contact Us About Privacy

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Address

12 Wolf Creek Dr
Swansea, IL 62226

Policy Updates

We may update this Privacy Policy from time to time. When we make changes, we will:

  • Update the "Last Updated" date at the top of this policy
  • Notify you via email if changes are material
  • Post the updated policy on our website
  • Provide notice through our website or services

Questions About Your Privacy?

Our team is here to help you understand how we protect your personal information.