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Terms of
Service

Please read these Terms of Service carefully before using Adventurez & Vacationz services. By using our services, you agree to be bound by these terms.

Last Updated: December 15, 2024

Acceptance of Terms

Agreement to Terms

By accessing or using Adventurez & Vacationz services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.

Legal Agreement

These Terms of Service constitute a legally binding agreement between you and Adventurez & Vacationz. If you do not agree to these terms, please do not use our services.

Modifications

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting. Your continued use of our services constitutes acceptance of any modifications.

Eligibility

You must be at least 18 years old to use our services. By using our services, you represent that you meet this age requirement and have the legal capacity to enter into this agreement.

Our Services

Travel Planning

  • • Custom itinerary creation and planning
  • • Destination research and recommendations
  • • Activity and experience planning
  • • Travel logistics coordination

Booking Services

  • • Flight reservations and ticketing
  • • Hotel and accommodation bookings
  • • Tour and activity reservations
  • • Transportation arrangements

Customer Support

  • • Pre-travel consultation and advice
  • • 24/7 emergency travel support
  • • Travel documentation assistance
  • • Problem resolution and support

Advisory Services

  • • Travel safety and health guidance
  • • Visa and documentation requirements
  • • Insurance recommendations
  • • Cultural and local insights

Service Limitations

We act as intermediaries between you and travel suppliers. We are not responsible for the actions, services, or policies of third-party providers such as airlines, hotels, or tour operators.

Booking and Payment Terms

Booking Process

  • All bookings require written confirmation and deposit payment
  • Prices are subject to change until full payment is received
  • Special requests are subject to availability and additional charges
  • Travel insurance is strongly recommended for all bookings

Payment Schedule

  • • 25% deposit required to secure booking
  • • 50% due 60 days before travel
  • • Final balance due 30 days before travel
  • • Late payments may result in cancellation

Payment Security

  • • Secure payment processing via trusted providers
  • • Credit card and bank transfer options available
  • • Payment confirmation provided immediately
  • • Refunds processed within 7-10 business days

Cancellation and Refund Policy

Important Notice

Cancellation policies vary by supplier and booking type. Please review specific terms for each component of your trip.

More than 60 Days

Full refund minus $150 processing fee

Best Option

30-60 Days

50% refund of total booking

Partial Refund

Less than 30 Days

No refund available

No Refund

Emergency Cancellations

In case of documented medical emergencies, natural disasters, or other extraordinary circumstances, special consideration may be given on a case-by-case basis.

Supplier Cancellations

If a supplier cancels your booking, we will work to find suitable alternatives or provide a full refund for that portion of your trip.

Your Responsibilities

Travel Documents

  • • Ensure valid passport and visa requirements
  • • Verify health and vaccination requirements
  • • Obtain necessary travel insurance
  • • Keep copies of important documents

Accurate Information

  • • Provide correct personal details for bookings
  • • Report any special needs or restrictions
  • • Update us of any changes to your requirements
  • • Review all booking confirmations carefully

Conduct

  • • Respect local laws, customs, and cultures
  • • Follow safety guidelines and recommendations
  • • Be respectful to travel suppliers and staff
  • • Report any issues promptly to our team

Timeliness

  • • Arrive on time for all scheduled activities
  • • Check-in for flights according to airline policies
  • • Respond promptly to requests for information
  • • Make payments according to agreed schedules

Liability and Disclaimers

Limitation of Liability

Adventurez & Vacationz acts as an agent for travel suppliers and is not liable for their actions, services, or policies. Our liability is limited to the amount paid for our services.

Third-Party Services

We are not responsible for:

  • Flight delays or cancellations
  • Hotel overbooking or quality issues
  • Tour operator service failures
  • Transportation delays or issues
  • Weather-related disruptions
  • Political or civil unrest
  • Natural disasters
  • Personal injury or illness

Travel Insurance Recommendation

We strongly recommend purchasing comprehensive travel insurance to protect against unforeseen circumstances, medical emergencies, trip cancellations, and other travel-related risks.

Force Majeure

Neither party shall be liable for any failure to perform due to events beyond reasonable control, including but not limited to acts of God, war, terrorism, pandemic, government regulations, or natural disasters.

Intellectual Property

Website Content

All content on our website, including text, images, logos, and designs, is protected by copyright and trademark laws. You may not reproduce, distribute, or use our content without written permission.

User Content

By submitting reviews, photos, or other content, you grant us a non-exclusive, royalty-free license to use, display, and distribute your content for marketing and promotional purposes.

Governing Law and Disputes

Jurisdiction

These Terms of Service are governed by the laws of Illinois, United States. Any disputes arising from these terms or our services shall be resolved through:

  1. 1. Direct negotiation between the parties
  2. 2. Mediation through a mutually agreed mediator
  3. 3. Binding arbitration in Illinois if mediation fails

Contact Information

If you have questions about these Terms of Service, please contact us:

Address

12 Wolf Creek Dr
Swansea, IL 62226

Ready to Start Planning?

Now that you understand our terms, let's create your perfect travel experience together.